We want you to be completely satisfied with your order. In case of any reason whatsoever you are not, we make it easy to return as follows:


Return Policy Eligibility: Any item may be returned within 14 days of receipt of order, if the item has not been used, is in its original condition and original packaging along with tags are intact.


Condition: All returns need to be sent back to us in new, unused condition. In cases whereby the goods have been worn, damaged, or altered, we shall not accept your return and possible re-exchange or refund.


Process of Return: To initiate a return, you can reach out to us via email or contact our customer service team on [Your Contact Info] within 14 days after receiving your item. We will tell you exactly what to do next.


Refund: The money will be returned within 14 working days after receiving and verifying the goods returned. The refund amount will be processed to the original means of payment.


Return shipping: The cost for return shipping is always at your expense, except if the item was defective or wrong at delivery.


Any question or assistance please contact our customer service at 0899698813info@redlilli.ie